I am emailing yourselves in relation to my recent experience of pet cremation and you current coverage on the matter.
I was the owner of a beautiful, lovely natured female cat known as 'Bobbi' but to the family was known more commonly as 'Chicken'. She was about twelve years of age and early 2009 we noticed a change in her health.
She was taken to the vets and over time monitored as having a brain tumour and with the visits to the vets they discussed that in time we will become to know 'when the time is right for Chicken' (for her to be put down).
The time came last week for us to go to the vets, initially to confirm that her quality of life was not a positive one and the decision was made there with the assistance of our vet to put her to sleep.
Because we had made the appointment with the vet the night before we searched the internet for information on local crematoriums and costs, services offered, options of caskets and so forth. We searched locally as we had heard of a friends last years trauma of traveling all the way to Cambridge, with loved one in the car, just to ensure it was treated with the respect they believed for their pet to have.
One that locally stood out by far to us was the newly opened 'Forget Me Nott' in Trowell. We had passed this in the car some weeks before and had stuck in our mind a little. The buildings and its surroundings looked so tranquil, peaceful and approachable.
With this in mind once Chicken lay at rest the vet offered for them to take her for us, we had to say that we didn't know exactly how things normally worked but had decided we wanted her to be dealt with by Forget Me Nott. They were happy to oblige in what we wanted - there was only the one other option. They called Tracy and we arranged as our choice to take Chicken ourselves to the crematorium.
On arrival and after what felt to me, was the hardest decision I have had to make in my life, was met by Tracy at the car. The grounds were more beautiful than I could ever have imagined and the set up was perfect and to such a high standard.
Tracy was so personable and reassuring for the love and care she was going to give our cat in her time with her. Treating her as if she had known Chicken herself.
We took Chicken through to a chapel or rest style room where we could be with her to say our goodbyes surrounded by the comforting room and flowers- subtracting the memory of her on the table at the vets. Even offered tea and coffee in true British fashion to get through the pain we were feeling!
We had time and weren't rushed and the options of what happens next were given to us and were comforted to know she was cremated less than an hour later.
We then arranged to collect 'Chicken' in her casket of choice the following day at our leisure.
From start to finish we cannot fault the service and the touch that Forget Me Nott offered.
Since this time we have ensured that we have told everyone about Tracy and Forget Me Nott - spreading the word in the hope they too can access their service in their difficult time.
Back to testimonials >